How Tress used Kraka to overcome language barriers in production
Tress digitised the training for more than 170 production staff and had it translated automatically. It's available right at the machine.
Tress makes organic ready meals on the Swabian Alb. It has been a family business for more than 75 years and today employs over 170 people.
As the team grew, training couldn't keep up.
More than 170 employees from many nations had to learn the processes of food production. The bigger and more international the team became, the harder that got.
Language barriers
Training material was often only available in German, which slowed down the onboarding of international skilled workers.
Complexity
Anyone running the machines and meeting the strict organic standards needs precise instructions. On paper, they were hard to get across.
Time-consuming
Experienced staff were constantly tied up training new colleagues.
Training happens where the work happens.
Tress introduced Kraka so that knowledge reaches people right at the machine. Real video footage and AI together became a new training standard.
Videos right at the machine
Instead of writing manuals, Tress filmed right at the machines. The videos show how a process runs and how people can fix problems themselves.
AI translation at the touch of a button
Existing and new training went into the Kraka platform. The AI translated the content automatically into the native languages of the workforce.
Everything on the phone
Employees open the knowledge on their phones, in their own language, right when they are standing at the machine.
Measurable relief and faster onboarding
The effect shows in production and in HR alike.
With video guides in their native language, new people work on their own sooner.
People who find their way and understand their job are more likely to stay.
Complex processes are documented clearly, whatever language someone speaks.
A training standard that grows with the company.
Tress has moved its training from paper to digital, AI-assisted instructions. Production runs more efficiently, the core team has noticeably less on its plate, and people work together whatever language they speak.
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